We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
1. Information We Collect
We collect:
Information you provide: name, phone number, recipient details (name, address), and payment info (via Stripe).
Phone verification data: when you sign up or sign in using your phone number, we collect your number to send you a one-time verification code via text message (SMS).
Automatic data: IP address, device info, cookies, and approximate geolocation (analytics only).
Order history: details of gifts you send/receive.
2. How We Use Information
We use your information to:
Process and deliver your orders.
Send transactional updates (e.g., order confirmations, delivery tracking via SMS), if a user has opted in to receive SMS updates.
Send verification codes via text message to authenticate your account or verify your phone number at account creation or login.
Prevent fraud and maintain security.
Analyze usage to improve our service.
Message frequency: Message frequency may vary depending on your activity (e.g., number of login attempts or order updates).
Message and data rates may apply.
3. How We Share Information
We share your information only when necessary:
With merchants — to deliver your gifts.
With service providers — e.g., Stripe (payments), Google Cloud (hosting).
With our SMS service provider (e.g., Twilio) — to send verification or transactional text messages. These providers are bound by contractual obligations to protect your data.
With recipients — gift details are shared with the recipient via a secure link.
We do not sell your personal information to advertisers or other third parties.
4. Cookies & Tracking
We use cookies and similar tools for analytics and improving our service. You can control cookies through your browser settings.
5. Your Privacy Rights
If you're a California resident (CCPA):
You may request access to the personal information we hold about you.
You may request deletion of your account. Note: we cannot delete certain order records (e.g., gift history shared with another user), but we can remove the linkage to your account.
You may request that we not "sell" your data. We do not sell your data.
To exercise these rights, contact us at contact@teamgifty.com.
6. Data Security & Access
We use secure systems to protect your data.
Only authorized employees or contractors may access personal data for the purpose of fulfilling orders or verifying your identity.
7. Text Messaging and Communications
You can choose to opt in to receive transactional updates via SMS in your profile settings. You can opt out at any time.
Message and data rates may apply.
We use trusted third-party providers (such as Twilio) to deliver these messages securely.
8. Children's Privacy
Gifty is not directed to users under 18.
If we learn we've collected data from someone under 18, we'll delete it.
9. Data Retention
We retain order records to preserve gift history between sender and recipient.
Account-level data can be deleted upon request.
10. Age-Restricted Products (Future)
If Gifty offers alcohol or other restricted items, we will require age verification and comply with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we'll notify you.
12. Contact Us
For questions or privacy requests, contact us at: